Pros & Cons of VoIP vs. Landline Phone Systems for Business

Comparison • Read in 3 minutes

More and more businesses are switching from landline to voice over the internet protocol (VoIP) phone systems. Stay up to date with a VoIP business phone system from Ashby Communications. Learning about the pros and cons of VoIP vs landline phone systems will help you decide whether VoIP would be better for your business.

VoIP vs. Landline Phones for Small and Medium Businesses

What Are VoIP Phones?

VoIP phone systems simply require an internet connection in order to make phone calls. VoIP phones can connect through on-premises or cloud-based servers. VoIP is perfect for businesses with a lot of remote employees or mobile operations, because they can connect to your business phone network from anywhere.

What Are Landline Phones?

Landline phone systems have been around since the late 19th century. Traditional landline phones are connected by copper wires that require switch boxes to send a signal. Landlines are best for businesses with slow internet speeds, unstable internet connections, or other conditions that could make a VoIP system unreliable.

Pros and Cons of a VoIP Business Phone System

Inexpensive

Compared to landlines, VoIP phone systems are a much cheaper solution. Making calls through VoIP technology does not require paying for phone service, just internet. Plus, extra phone lines, long distance calls, and advanced features will not cost you extra like they do with traditional landline phone systems.

Convenient Features

VoIP phones typically come with a variety of intuitive features that otherwise come at an additional cost for landline phones. For instance, you can easily use call forwarding and auto-answering as well as program numerous keys for personalized settings without having to pay more for these features.

Flexibility

VoIP phone systems are easily scalable, meaning they can grow and evolve with your business. As long as you have an internet connection, you can:

Easily move phones within or between locations
Support remote employees
Add more phone lines
Connect across multiple locations
And connect on the go

Restricted by Internet Access

The only way for a VoIP phone system to work is for your business to have access to a strong, reliable internet connection. Unstable internet can result in poor sound quality and dropped calls. However, you can still benefit from VoIP technology even if your business is in an area with spotty internet. Hybrid phones combine the reliability of landlines with the innovation of VoIP.

Pros and Cons of a Landline Business Phone System

Reliable

Because landline phones are connected by wires, they will not randomly drop calls. Landline phones can consistently provide a clear sound and stable phone connection. Also, maintenance for a landline phone typically requires less downtime than having to fix the internet.

Expensive

You are likely already paying for internet service for your business, but if you have landlines then you are also paying for a phone service. On top of that expense, simple features like voicemail and caller ID cost extra. There are also additional charges for long-distance and overseas calls. Landline phones come at a steep price for their reliability.

Outdated

Landline phones are not as flexible as VoIP technology, because you need to be on site at your office to use them. You cannot make a call from anywhere at any time with a landline—a feature that is becoming increasingly essential to business operations. As a result, landline phones have become an outdated technology.

Limited Features

With a landline phone system, your business misses out on efficient features such as auto-attendant, advanced voicemail options, and virtual answering. On the other hand, VoIP phones offer these and plenty of other unique message handling features.

VoIP Business Phone Systems in California

It is time to choose between VoIP vs. landline phone systems for your business. VoIP business phone systems from Ashby Communications are reliable, easy to use, and securely monitored. Call 916-960-0701 to speak with a representative about the best VoIP phone system for your business.

How to Set Up a VoIP Phone System For Your Business

If you want to make the switch but are worried about how to set up a VoIP phone system, Ashby Communications can help. We offer several types of VoIP phone systems that are simple to install and set up. Whether you’re a small business owner or part of a large enterprise, VoIP phone system setup can be even easier with the right preparation.

5 Tips for Securing Your VoIP Phone System

Voice over internet protocol (VoIP) phone systems use the internet to make efficient phone calls, but, without proper security, they can leave your office network vulnerable. At Ashby Communications, we offer 24/7 monitoring of our secure phone systems in order to identify and resolve possible issues. However, there are still a few steps that you can take to make your VoIP phone system even more secure.